Ibm Client Innovation Center Central Europe
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Technical Solution Manager
Na plný úvazek
AdresaBrno 602 00
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vyšší odborné vzdělání
09:00 - 17:00
Co vás čeká?
Technical Solutions Manager (TSM) job is a Client facing Job Role. TSMs are expected to spend 40-70% of their time in face-to-face discussions with IBM Clients. They are responsible for development and sales of IBM Strategic Outsourcing solutions directly to clients. TSMs lead multi-national, multi-Discipline teams of subject-matter experts. They use a combination of IBM standard and custom elements, including services, labour, assets, hardware, and software product to orchestrate the development of complex, multi-year, solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfil IBM's obligations. TSMs own the definition of services solutions, are accountable for the overall success of the engagement and are the primary source of IBM Global Services engagement management and solution design around the world and across all product and technical Disciplines. The TSMs leadership provides the foundation of the IBM solution that influences IBM sales teams, human resources, C&N and delivery strategies for the engagement. They work with autonomy and independence from competing interests (Delivery, Pricing, Sales) on behalf of both the client and IBM in terms of their respective strategic interests. They remain circumspect using good judgment and discretion and manage risk and the client relationship.
Jaké znalosti a dovednosti byste měli mít
• Leadership: Provide guidance to Architect's regarding the solution strategy and scope. Provide guidance to management on issues and suggested resolutions. • Communications: Both verbal and written. Need to be able to communicate with multiple levels of IBM Industry and Delivery, counterparts up to executives and customer technicians, managers and executives • Financial skills: Able to understand base cases, cost cases, FTE calculations, financial models, etc. • Working knowledge of how IBM is aligned, understanding the many different sales and delivery organizations involved in supporting an engagement. • Project Management: Including Risk, Issue, Time, Change Management to include identification, mitigation and tracking. • The TSM creates and maintains the overall engagement calendar based. Required Professional and Technical Expertise : • Hybrid Cloud: Experience with solution design and development based on at least one of the most common hybrid cloud type of offerings (AWS, Azure, Google, Red Hat Open-Shift, Red Hat Ansible, IBM Public Cloud) Certification(s) Cloud based (e.g. AWS, Microsoft, RedHat, IBM Cloud) are a valid added bonus • Experience with running an I/T organization inside IBM or in another company or equivalent • Experience in working on engagements, projects, delivery of accounts or transitions • Working Knowledge of the tools and infrastructure used by the competency to manage a tower/platform • Experience in working with and/or presenting to partners and/or client executives • Experience of use of a costing or pricing toolset Preferred Professional and Technical Expertise : Other: • Willingness to travel (25% plus is likely) • Ability to work an unpredictable schedule often requiring long hours, weekends and very tight time frames • Ability to work on diverse team challenged with organizational or geographic limitations • English required, German (optional)
Rádi Vám nabídneme
As an IBM employee, you will be entitled to the following benefits: 5 weeks of paid vacation Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position Strong career opportunities Access to Hi-tech; MAC@IBM Above standard Medical Care Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics Global Travel and Life insurance Contribution to the Pension fund IBM stock purchase plan You will have the opportunity to: Join our Succeeding@IBM Program - a structured on-boarding and development program Become part of our diverse and multinational community and collaborate within global and local teams Gain knowledge and develop skills through our world-class trainings Benefit from mentoring and coaching Balance your work with your life and enjoy a flexible working environment